June 5, 2020

Individual life insurance
Paramedical service providers can now take appointments 

As you had learned from our communication back in March, in the context of Covid-19, SSQ Insurance was not allowing paramedical service providers to take appointments with clients. 

The government public health measures have changed and the paramedical service providers have also adapted their processes. Considering these changes, SSQ Insurance will now allow paramedical service providers to take appointments.

As of today, you can start ordering all medical requirements for any cases, where they are needed. Note that the evidence of insurability requirements should be ordered  based on our temporarily relaxed life insurance and critical illness tables that are currently in effect until July 15, 2020 (see below).

Evidence of insurability requirements that had been previously ordered but are not yet completed will now also be taken care of by the paramedical service providers.  Please note that many files are waiting to be processed hence certain delays are to be expected. We feel it is important to remind your clients who find themselves in this situation that they will receive a call to ensure an appropriate response on their part.

Note that further changes or suspensions are possible depending on the evolution of the COVID-19 pandemic.

Important: paramedical services may vary. Some providers may be able to visit or accept the client at a designated facility. We invite you to consult their websites for all the details on their service offer adapted in the context of the pandemic.

We remind you that our temporary underwriting measures are as follows:

Life Insurance

Note: No preferred risk for ages between 16 and 50.

Critical Illness