Doing business with Canada Life – May 24, 2023
Submitted by Krishan on May 24, 2023 - 3:35pm
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Your business is unique. That's why we're committed to providing you with flexible, tailored support to help you navigate industry changes, assist your clients, grow your business and serve more Canadians.
This newsletter is your one-stop spot for the latest information on doing business with Canada Life. | | | | What Quebec’s Bill 96 means for you and your Quebec clients | | Bill 96, or An Act respecting French, the official and common language of Québec, came into force on June 1, 2022. Its requirements apply to all advisors with clients who reside in Quebec. Clients have the right to be informed and served in French under the law. Effective June 1, 2023, you must provide Quebec residents contracts of adhesion in French before they can agree to be bound by the English version. This Act applies beyond our industry to any contracts that meet the definition of a contract of adhesion, such as a new Canada Life segregated funds application form. Full details of what you and your clients are required to do are available here RepNet. |
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| | |  | Building your business |
| | | Ready to say goodbye to RepNet?
Later this year our outdated advisor sites will be shut down.
Doing business with us should be easy and that’s why we’re replacing your RepNet experience with Workspace – a better way to view your business, make client edits, find the forms you need and access other tools - all from one platform.
Register for Workspace today.
Workspace links to many of the things you currently go to RepNet for and it offers: |  | Access to new tools and products, including web-based Canada Life Illustrations where you can illustrate the 2023 dividend scale and the new My Par Gift™ | | Intuitive search with easy access to forms and process guides | | Self-serve capabilities to update Client information | | Automatic alerts for term conversions and renewals |
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| This is just the beginning; Workspace will continue to evolve and add new features.
Learn more about this change and how to register for Workspace. | | | | What’s new with My Canada Life | - With My Canada Life™, your clients can get a 360-degree view of the insurance and investment products they hold with Canada Life. Clients can go paperless and get 24/7 access to statements and tax documents. Use these social media posts to spread the word with your network.
- Mid-year segregated fund statements will only be available digitally through My Canada Life. For clients who haven’t registered and switched to paperless, we’ll continue to send one annual paper statement covering January to December. It’s a great time to invite your segregated fund clients to register with this email template RepNet.
- Want to know which of your clients are registered with My Canada Life? If you’re registered with Workspace, log in and filter by My Canada Life status from the Clients tab.
| | |  | Other news |
| | | | 2022 public accountability statement (PAS) now available | | Read this year’s PAS and learn more about our commitment to corporate social responsibility. | | | | June 19: Decommissioning of the Canada Life My Account site | During the week of June 19, 2023, we’re decommissioning Canada Life My Account as part of our ongoing work to move segregated fund policies to our new administration system. Your clients currently have access to their policy information on My Canada Life™, which gives clients easy access to important documents, like statements and tax slips and the option to go paperless.
Clients will see a message on Canada Life My Account encouraging them to use My Canada Life for policy information. If they haven’t already registered for My Canada Life, please encourage them to register today. It’s easy. All they need is their current policy number to register at canadalife.com/gopaperless2.
Thank you for your ongoing support as we take this next step in our journey to make it simpler for you and your clients to do business with us. |
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