Effective June 15th, 2026, BMO Insurance is pleased to introduce SmartDecision, powered by VUE (Virtual Underwriting Engine) to deliver real time underwriting decisions in SmartApp.
For qualifying, healthy clients, underwriting decisions that traditionally took days or weeks can now be delivered in minutes as part of the SmartApp process — helping you close business faster, reduce friction, and get paid sooner.
SmartDecision offers:
quicker processing for applications eligible for instant underwriting decisions, and
more time for our experienced human underwriters to focus on your more complex cases.
Building on the success of SmartApp, SmartDelivery, and Rovr AI, SmartDecision is the next step in BMO Insurance’s digital transformation journey to support our advisors‘ sales process.
Why SmartDecision matters:
1.
Speed without compromise
You can be confident that our automated underwriting decisions delivered at the point-of-sale helps simplify the process for Canadians to get insured faster.
2.
Industry leading coverage amounts
Instant decisions are available on coverage amounts up to $5 million across our Term Life, Universal Life and Whole Life products. Aligned with BMO Insurance’s full Accelerated Underwriting limits, SmartDecision significantly exceeds competing point of sale solutions.
3.
Flexibility built for every sales model & client preference
Supports both face-to-face and non-face-to-face sales, to meet the needs of advisors and clients. Choose between completion of the SmartDecision insurability questionnaire as part of the application process, for an instant underwriting decision, or completion of the questionnaire later via a Dynacare tele-interview.
4.
Intelligence that works in the background
Complexity stays behind the scenes, so advisor and client interactions stay simple.
In addition to SmartDecision, this SmartApp release also includes the following enhancements:
1.
All Universal Life details, including planned payment amount and fund allocations are now captured in the SmartApp, eliminating the need for a signed UL Supplementary Questionnaire to be submitted with a SmartApp.
2.
Assignment of the Policy ID at the beginning of the SmartApp process and the elimination of the Application ID, contributing to streamlined case processing.
Be sure to reference this policy ID when ordering requirements from service providers to ensure efficient downstream processing.
3.
Automatic inclusion of the Life Insurance Replacement Declaration (LIRD) form in the eSign package on replacement applications in provinces other than Quebec.
Replacement applications in Quebec should attach the signed Quebec form for submission with the application.
4.
Enhanced processing automation.
When you submit a SmartApp, it’s automatically routed to underwriting — or straight to policy issue if the SmartDecision is approved — helping you move business forward faster.
As of June 15th, log in to Advisor Supportto start a SmartApp and experience the benefits of SmartDecision.
Learn more about SmartDecision and the other new SmartApp features by visiting bmo.com/smartapp.
Stay tuned to enroll in our webinars to learn more about SmartDecision and the additional SmartApp enhancements.
MB 925 (2026/06/15)
To find out more about BMO Insurance products, please call your MGA or contact the BMO Insurance regional sales office in your area or visit www.bmoinsurance.com/advisor.
The information in this publication is not for re-distribution and is intended as a summary of our products and/or services. It may include projected values based on a set of assumptions. Actual results may not be guaranteed and may vary. Please consult the appropriate policy contract for details on the terms, conditions, benefits, guarantees, exclusions, and limitations. The actual policy issued governs. Each policyholder’s financial circumstances are unique, and they must obtain and rely upon independent tax, accounting, legal and other advice concerning the structure of their insurance, as they deem appropriate for their particular circumstances. BMO Life Assurance Company does not provide any such advice to the policyholder or to the insurance advisor.
Insurer: BMO Life Assurance Company BMO will never send you an email asking you to provide personal or confidential information (such as your debit or credit card number, passwords; or identification like Social Insurance Number, or Driver’s Licence). If you receive a suspicious email purporting to be from a member of BMO Financial Group, do not reply or click on any links. Instead, report the suspicious email to online.fraud@bmo.com immediately. Visit bmoinsurance.com/security for ways to help protect yourself online.
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