Your clients can now access Whole Life, Universal Life and other policy information on MyEmpire

Now your clients can view their policy information for Whole Life, Universal Life, Critical Illness and Investment annuities on MyEmpire!

With our continued commitment to improve our digital experience with Empire Life, we have now added policy information for other Insurance and Investment products for your clients on My Empire online.

Effective July 7, 2022 your clients from whom we have received consent can see total insurance coverage amounts, any coverage add-ons such as paid up additions or one year extender amounts, premium amount and payment details for.

• Whole Life Insurance (Estatemax™, Optimax Wealth™ and others)
• Universal Life Insurance (Trilogy™)
• Critical Illness Insurance (CI Protect™ and CI Protect Plus™)
• Simplified Term Life Insurance (Simplified 10 and Simplified 20)
• Annuities

An email will be sent to your clients letting them know of this new enhancement on My Empire online. Click below to see the email that will be sent to your clients:

Did you know?

As an Advisor, you can also update and change your client’s address online on My Advisor Dashboard! Simply check on the Forms & Applications menu at the top and click on the Update Client Address button and follow the instructions.

On MyAdvisor Dashboard, you can also:

• Update beneficiary changes easily using the online digital esignature form D-0017 under the Forms & Applications/ esignatures Form menu.
• See a list of expiring Insurance conversion privileges under the Insurance menu at the top. Check back often as the list is updated regularly.
• Check the status of new Insurance applications from the home page or even resume saved Fast & Full applications
• Access client, policy searches and other popular reports from the Business Centre
• Make segregated fund deposits online

 And much more…

We're here to help

If you have questions, please reach out to Customer Service at 

1 800 536-7683 or investment@empire.ca or insurance@empire.ca.