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COVID-19 Update:  Important changes to payment options

As we continue to manage the effects of COVID-19 in our businesses and around the world, we at RBC Insurance^® hope that you are keeping well during this difficult period.

Today, we’re reaching out to you with an important update about payment options for your clients’ RBC Insurance Group Benefit Solutions plans.   Due to the impacts of COVID-19, we are no longer able to accept paper cheques. We have a number of electronic options available; they are outlined in the communication to Plan Administrators which will be released shortly only to those clients who are currently submitting premium by cheque.

We understand this is an extremely difficult time for you, your clients and their business.  We know that you have many questions about how COVID-19 may affect your clients’ coverage and we are working as quickly as possible to provide the answers you need.  If you have questions about a specific case or client, your RBC Insurance Group Benefit Sales Consultant is here to help. 

Thank you for your ongoing patience as we navigate this uncertainty together.